New Dawn Earns Highest Possible Quality Rating from Accreditation Canada

New Dawn Homecare and New Dawn Guest Home are excited to announce that they have been Accredited with Exemplary Standings—the highest possible quality ratingby Accreditation Canada in their Qmentum program. 

Pictured (L-R): Sabrina Vatcher, VP Operations, New Dawn Enterprises; Linda MacDougall, Administrator, New Dawn Guest Home; Janine Hussey, Manager, New Dawn Homecare; Jerry Ryan, Board Member, New Dawn Enterprises; Linda Hodder, Client Care Manager, New Dawn Homecare; Adele Hickey, Administrative Assistant, New Dawn Guest Home and New Dawn Home Living.

Accreditation Canada is an independent not-for-profit organization that shares global best practices and sets national standards for quality and safety in healthcare. In February, Accreditation Canada’s survey team spent three days evaluating New Dawn’s Guest Home and Homecare services, policies, and procedures against recognized best-in-class national standards.

“Our continued commitment to quality and safety has once again been recognized by Accreditation Canada. We are so very proud to have earned exemplary standings in Accreditation Canada’s Qmentum program and it is thanks to the incredible work of our team of staff and our board that New Dawn delivers the highest quality and safest care possible each and every day.” —Janine Hussey, Manager of New Dawn Homecare

Among Accreditation Canada’s report findings are that: 

  • New Dawn Enterprises has gone beyond the requirements of the Qmentum accreditation program;
  • One of New Dawn’s major successes is its unwavering focus on engaging the community to create and support a culture of self-reliance within a population health paradigm;
  • Client-centred care is the foundation of New Dawn Homecare and Guest Home; and 
  • They are exemplary leaders who are committed to creating a learning organization where continuous improvement is an ongoing principle of quality. 

New Dawn Guest Home is a non-profit, 30-bed, Level-One residential care facility for people living with disabilities. New Dawn Homecare is Cape Breton Island’s largest non-profit, private home care provider. New Dawn voluntarily participates in the accreditation process every four years as part of its ongoing commitment to better care, safer clients, and stronger teamwork.

“Participation in the accreditation program continues to be an important part of the growth and evolution of both New Dawn companies,” says Rankin MacSween, President/CEO of New Dawn Enterprises. “I am very proud of everyone in the organization, they work incredibly hard to make sure we provide our community with health care services that are safe, effective and of the highest quality.” 

The accreditation award is valid through to 2023. 

For more information, please contact: 
Janine Hussey
Manager, New Dawn Homecare
[email protected]
902-562-2444 ext.255

New Dawn Enterprises:
New Dawn is a non-profit, private, volunteer-directed social enterprise dedicated to community building. It seeks to identify community needs and to establish and operate ventures that speak to those needs. Incorporated in 1976, it is the oldest Community Development Corporation in Canada and a founding member of the Canadian Community Economic Development Network.

Today, New Dawn oversees a number of different non-profit divisions each meeting a need in the community. The Healthcare Division is composed of four businesses: New Dawn Homecare, New Dawn Guest Home, New Dawn Home Living, and New Dawn Meals on Wheels. The success of the Healthcare Division has been and continues to be made possible by the work and expertise of its more than 115 staff.